I often find myself undertaking computer support for family members.
One has an Acer desktop PC with Windows XP on it.
It is a typical "casual user" PC and runs AVG free antivirus.
I had a phonecall saying that it wouldn't turn off.
I recommended holding the button and it turned off.
When turned on again it would get to the account selection page (or perhaps half way through loading the account and starting up) then crash and reboot.
Safe mode didn't help (or work) and nothing would make the machine complete booting up.
Turning off the automatic reboot on error got a Blue Screen Of Death to appear which said
"Page_Fault_in_nonpaged_area" "0x00000050"
This provided something to work on.
Googling suggested hardware faults, viruses and a few other things.
I have a Bart PE CD and booting the machine up with that worked OK.
Hardware tests using utilities on that CD all checked out OK and it was perfectly stable on Bart PE.
I then came across a very helpful hint in a forum which pointed me at a conflict between AVG and the Acer E-Lock Management utility.
I booted using Bart PE, found "eLock2FSCTLDriver.sys" in C:\WINDOWS\system32\eLock2FSCTLDriver.sys and renamed it and a similarly named file to have an underscore in front of them.
Having done that the PC booted (Hooray !) and I uninstalled AVG. I then uninstalled every useless and pointless Acer utility for good measure.
The machine now starts up fine.
I put on Microsoft Security essentials instead of AVG. I use this on a machine at home which had another AVG issue.
Hopefully this will help someone else.
Saturday, 17 July 2010
Saturday, 26 June 2010
A bit of trouble updating an iPod Touch to iOS 4.0
I had my doubts about the wisdom of updating the firmware of my iPod Touch to 4.0 from 3.1.3 and in retrospect I was right.
It all seemed to be going well at first but what was probably intended to be the final stage crashed when doing the restore of my content.
None of the music was there but the apps were. However none of the added apps worked.
A re-sync got the music back but still no working apps. The music was in it's full 256kb/s glory not the 128kb/s AAC+ which I had previously squashed it to.
Perhaps this was part of the trouble, the previous back up didn't fit in my 8GB iPod Touch with a film I had on it.
I followed the advice on the Apple website about de-authorising and re-authorising. I then deleted, re-downloaded and synced the apps.
Finally, in desparation I reset the iPod Touch. Then, after re-syncing it all worked. It also came up with a new background on the home screen.
Others might have had more trouble getting their touch to work again.
It all seemed to be going well at first but what was probably intended to be the final stage crashed when doing the restore of my content.
None of the music was there but the apps were. However none of the added apps worked.
A re-sync got the music back but still no working apps. The music was in it's full 256kb/s glory not the 128kb/s AAC+ which I had previously squashed it to.
Perhaps this was part of the trouble, the previous back up didn't fit in my 8GB iPod Touch with a film I had on it.
I followed the advice on the Apple website about de-authorising and re-authorising. I then deleted, re-downloaded and synced the apps.
Finally, in desparation I reset the iPod Touch. Then, after re-syncing it all worked. It also came up with a new background on the home screen.
Others might have had more trouble getting their touch to work again.
Tuesday, 4 May 2010
send.vodafone.net
Not only is the 3 SMTP server a bit hit and miss but send.vodafone.net seems to be a black hole.
Perhaps my e-mails will appear.
Back to the search for a very cheap or free SMTP server supplier.
Perhaps my e-mails will appear.
Back to the search for a very cheap or free SMTP server supplier.
More Bluetooth DUN trouble
I was in a relatively remote part of the UK for the weekend and neither 3 or their roaming partner had any coverage to offer me.
Vodafone could manage a GSM signal so I tried to get the Bluetooth DUN working to the Vodafone working again.
Eventually I did (but I didn't know why) and a bit of Googleing on "cdgcont" lead me to this excellent explanation of different phones and their use of the context definition.
http://the.taoofmac.com/space/HOWTO/Setup/3G
The differences between Nokia and Sony Ericsson phones listed were particularly enlightening.
Vodafone could manage a GSM signal so I tried to get the Bluetooth DUN working to the Vodafone working again.
Eventually I did (but I didn't know why) and a bit of Googleing on "cdgcont" lead me to this excellent explanation of different phones and their use of the context definition.
http://the.taoofmac.com/space/HOWTO/Setup/3G
The differences between Nokia and Sony Ericsson phones listed were particularly enlightening.
Saturday, 6 March 2010
Making an MP3 file appear as podcast in iTunes
To make an MP3 file imported into iTunes appear as a Podcast as against music in the library a tag needs to be added to the MP3.
To make a file appear as a podcast first edit it using ID3-TagIT
Switch to "Shown TAG Ver. 2".
select your file and right click on it.
then "Tag Ver 2 functions" - "Edit Tag Ver 2"
and you will get a display with 7 tabs.
Putting information in the "Main Entries" for Lead Artist, Title & Album
will make this appear in iTunes but the tab needed to make a podcast is "User Defined Frames".
Put "PCST" in the text frame descriptor and "Podcast" then click "Add user text frame" then click "OK".
This will have added a tag which ITunes will recognise.
Now import into iTunes.
At this point when the file in in "music" do "Get Info" and "options" and tick "Remember playback position" and "OK".
Then, "Get Info", "Options", and change Media Kind: to "Podcast"
Then the file appears in iTunes in the "Podcasts" section.
To make your recording come up with a nice picture a small JPEG can be added to the file. Add through "Options" "Artwork" "Add" "OK".
(later addition)
You can skip the first bit by importing the file as a normal song and then setting the "media kind" to "podcast".
To make a file appear as a podcast first edit it using ID3-TagIT
Switch to "Shown TAG Ver. 2".
select your file and right click on it.
then "Tag Ver 2 functions" - "Edit Tag Ver 2"
and you will get a display with 7 tabs.
Putting information in the "Main Entries" for Lead Artist, Title & Album
will make this appear in iTunes but the tab needed to make a podcast is "User Defined Frames".
Put "PCST" in the text frame descriptor and "Podcast" then click "Add user text frame" then click "OK".
This will have added a tag which ITunes will recognise.
Now import into iTunes.
At this point when the file in in "music" do "Get Info" and "options" and tick "Remember playback position" and "OK".
Then, "Get Info", "Options", and change Media Kind: to "Podcast"
Then the file appears in iTunes in the "Podcasts" section.
To make your recording come up with a nice picture a small JPEG can be added to the file. Add through "Options" "Artwork" "Add" "OK".
(later addition)
You can skip the first bit by importing the file as a normal song and then setting the "media kind" to "podcast".
Saturday, 13 February 2010
The iPod Touch
An iPod touch has appeared in our family.
I'm very impressed with the user interface. It also works well over WiFi.
There was a modest amount of messing around getting the WiFi key in. The answer was putting the full hex key in, for some reason the pass phrase didn't work.
A jolly good device and I'm sure it will be popular.
I'm very impressed with the user interface. It also works well over WiFi.
There was a modest amount of messing around getting the WiFi key in. The answer was putting the full hex key in, for some reason the pass phrase didn't work.
A jolly good device and I'm sure it will be popular.
Thursday, 4 February 2010
Three SMTP server smtp-mbb.three.co.uk is back !
With as little publicity as when it went, the Three SMTP server smtp-mbb.three.co.uk has started working again.
Perhaps I should have stuck with it but the indications from Three when it stopped that this was by design rather than accident.
Very strange.
Perhaps I should have stuck with it but the indications from Three when it stopped that this was by design rather than accident.
Very strange.
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